Our number one goal is to make sure your experience is a great one at Sailaway Clearlake Charters and thus offer one of the most accommodating cancellation policies in town.Our Charters are none refundable unless we cancel the trip for any reason other than wheather,i.e. boat engine problem.

If you wish to cancel for whatever reason in advance of 48 hours before your charter time, you can rebook your trip for future date and time within a 30 day time frame.(Except,Saturdays, Holidays and special events like Fireworks ) ,Unfortunately we do not accept any cancelations with less than a 48 hour notice, as that will not give us enough time to fill the slot with another interested party.

We can not guarantee availability for all days, if your original prefer day is not available for next 30 days , you must choose another day, (I.e. If your reservation was on Saturday and there are no Saturdays available with in that month, you will have to pick another day during that time frame.)

If Sailaway has to cancel for any non-weather related reason (I.e., the boat needs maintenance), we will rebook at a date and time of your choosing or offer you a full refund.

If the Captain deems the weather will not be suitable for sailing that day, we will let you know as soon as possible and give you 30days to rebook your trip.